IT Consulting
IT Consulting services are advisory services that help clients assess different technology strategies and, in doing so, align their technology strategies with their business or process strategies.
These services support customers’ IT initiatives by providing strategic, architectural, operational and implementation planning. Strategic planning includes advisory services that help clients assess their IT needs and formulate system implementation plans. In management, information technology consulting is a field of activity which focuses on advising organizations on how best to use information technology in achieving their business objectives.
- Meeting with clients to determine requirements;
- Planning timescales and the resources needed
- Travelling to customer sites
- Working with clients to define the scope of a project
- Decision facilitators for IT investments
- Expertise in complex technologies, tools and processes
- Advice based on knowledge and laboratory results from our global Centers of
ServiceNow IT Service Management
Our ITSM implementation approach brings effortless organizational scale up while maintaining business continuity and enabling productivity. Move your IT from reactive to proactive by optimizing IT service experience. Drive digital transformation with intelligent automation – automate tasks, increase productivity, and empower self-service.
ServiceNow IT Business Management
IT business transformation requires focusing on many business priorities at once like mitigate risk, increase productivity, improve customer experience and employee workflows. We at BRIGHT have the expertise to support your ITBM initiatives on the ServiceNow platform and ensure maximum value for your organization.
ServiceNow IT Operations Management
Many organizations face the negative business impact due to service outages, security issues, and poor cost management caused by manual processes and limited governance. To minimize losses, companies should gain visibility and knowledge of their IT resources, ensure their service availability, and IT health.